Privacy Policy

(Foodoray – Sweets & Snacks, Trichy)

At Foodoray, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you interact with us.

1. Information We Collect

We may collect the following information when you place an order, visit our store, website, or contact us:

Name, contact number, email address, and delivery address
Payment information (processed securely through third-party gateways)
Order details and purchase history
Feedback, reviews, or inquiries

2. How We Use Your Information

Your information is used for:

Processing and delivering your orders
Communicating order updates and offers
Improving our products and services
Customer support and resolving issues
Legal or regulatory compliance

3. Sharing of Information

We do not sell or rent your personal information to third parties.
Your information may be shared only with:
- Delivery partners (for fulfilling your order)
- Payment gateways (for secure payment processing)
- Service providers assisting us in operations (under confidentiality obligations)
We may disclose information if required by law or government authorities.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
Online transactions are processed through secure and encrypted payment gateways.
However, no method of transmission over the internet or storage is 100% secure.

5. Cookies (For Website/App Users)

Our website/app may use cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve services.
You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Opt-out of promotional communications at any time
Request deletion of your data, subject to legal and transactional requirements

7. Third-Party Links

Our website or app may contain links to third-party platforms (payment, delivery, promotions).
We are not responsible for the privacy practices of these third parties.